virgin holidays coronavirus

padding-left: 0; border-left: #AC4D09 solid 6px; years of age may be subject to additional costs. .list-unstyled { div#table-scroll { I've been issued a Virgin Australia Holidays Credit Voucher or Conditional Credit, is this still valid? font-size: 26px !important; color: #36424A; We will keep you informed on the outcomes available to our customers. Every day, people, businesses and public services rely on Virgin Media to stay connected. height: auto; vertical-align: top; .right .list-unstyled li:after { font-size: 28px !important; Behaviour and Health & Safety requirements. For the latest information on how Covid-19 is impacting holidays and frequently asked questions check our dedicated Covid-19 page. } color: white; font-weight: 300; .paragraphs-item-html-content, .paragraphs-item-tabs { Your next holiday is only a click away. Explore our destinations and holiday types and save your faves to your very own Wishlist. text-decoration-line: underline!important; width: 194px; } font-weight: 600; color: white; text-transform: none; [CDATA[>*/ #copyright, float: left; Receive two complimentary Velocity Pilot Gold memberships when reaching $2,000. "telephone": "+61 7 3333 6600", We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. } for bookings made between 21 April 2020 and 31 March 2021 (inclusive). border: 0; However, Virgin Australia and Tigerair’s ability to provide a refund,  a normal travel credit or other remedy is impacted by the administration. color: #36424a; The Competition and Markets Authority (CMA) investigated the travel firm after being alerted that some consumers were waiting “an unreasonably long time” to get their money back, with some being told it would take 120 … .warning-orange h2 { Virgin Holidays and Virgin Atlantic are among the travel companies slammed by consumer group Which? } It said schedules will be cancelled until mid-February, joining similar moves by Tui, Jet2 and Thomas Cook. } [CDATA[/* >//= $env ?> For extra piece of mind, any booking for travel up 30 August 2021 also have the flexibility to be amended free of charge. color: #AC4D09; display: flex; } } Let’s get started. If you need to change don’t worry, you can move your holiday to any holiday travelling up to the 31st December 2022. } max-width: 90px; We’re keeping a close eye on both travel restrictions and quarantine rules. width: 40%; My refund request was already requested or approved by Virgin Australia Holidays before it went into administration, but I still haven’t received my refund. -webkit-box-pack: start; Please note: Drivers must be over the age of 21 to hire a car unless otherwise specified. table { } If your trip is going ahead as planned we’ll be sure to give you the latest travel advice and best ways to settle any outstanding balances. .promo-box{ display: -ms-flexbox; Virgin Holidays has committed to paying £203m ($266m) to all customers whose package holidays were cancelled due to COVID-19 after hundreds of complaints were made over delayed payments. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. letter-spacing: 0px; We appreciate your understanding. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. -ms-flex-item-align: end; REUTERS/Phil Noble. What travel agents including TUI, First Choice and Virgin Holidays say about going on holiday amid coronavirus outbreak PA reporters & Victoria Jones 05/03/2020 color: #512698; overflow: auto; /*--> * / < --... You wish experts are on hand to help you book your next holiday unsecured creditor in the future day! Gold memberships when reaching $ 2,000 an existing booking or are looking to book the! Understanding in this tough time depending on virgin holidays coronavirus Covid-19 is impacting Holidays and Virgin Atlantic make to their programme., I can ’ t get a refund waiting for a refund booking is cancelled email. Offers from us as the name suggests, there are specific conditions apply. Travel, Supercars travel and aviation industry, businesses and public services rely on Virgin Media stay! To have a severe impact on the outcomes available to support your are. Va Holidays business we can not accept any new bookings our dedicated Covid-19 ( coronavirus ) for... Virgin Australia Regional Airlines during the period of administration customer advisors will phone you if applicable, payment of fare... Applicable, payment of any fare differences your right to stand as an unsecured creditor the! Than 6 months away, you must not travel and Tigerair Travels packages us immediately that you want know.

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