royalton riviera cancun diamond club price

They are everywhere, even in the rooms. You now only get one in room bottle of alcohol per stay and the selection is not great. More, Dear Allison FThank you for the feedback of your recent stay at Royalton Riviera Cancun. LopeZAlfonso, Manager at Royalton Riviera Cancun Resort & Spa, responded to this review. A lot of Americans brought their own cups - they’re much further ahead in those stakes than us Brits!The shops are expensive onsite - for big bags of crisps (chips), they’re three for $20. There were plenty of activities. And last but not least we had a very unfortunate incident in the Italian restaurant where the waitress lied on us saying that we had to buy a bottle of wine in that restaurant as it was mandatory. No travel adaptors are required as everything is charged by USB, including 2 ports in the safety deposit box. Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. With 2 young kids this was a bit of a let down as I did not want to get them dressed to go to a restaurant (one in a swim diaper). It does look like they may offer this sometimes but was not available during our week stay. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. If your room is on the outside edge of the building this means you can't sit on your balcony because of the insect life from the mangrove swamp 30 feet away.To actually get hold of a hotel manager is fun the general staff seem to take turns in telling you they are the manager, it must be a fun game to play with stupid customers that can't see through it.The general finish and decor of this hotel is extremely poor as its a new build only 8 months ago!! We will be waiting again in your home away from home.Luxury RegardsAlfonso LopezGeneral Manager, We have just returned from our trip to the Royalton, what a holiday it has been! Being very annoyed by the situation we contacted the diamond club manager, explained the situation and asked to take the invoice for the wine out of our bill. We would like to apologize for the mishaps occurred during your stay, please know we are contacting you though trip advisor messages in order to follow up the issues mentioned above. He also gave us an upgrade to hideaway diamond for the last couple of nights so that we could eat in the dorado restaurant. No fighting for sunbeds which was a dream compared to Europe! Check in was great (after the horror stories on here I was dreading it!) I would have expected this to be offered especially with diamond club. They didn’t expect it and provided a good service regardless.There are no plastic straws here so if you like a straw with your frozen cocktail, I recommend taking a metal one with you. We complained to the hotel and they said they get a lot of complaints about how expensive it is. We paid about 6.00 for a pack of gum and 6.00 for a bottle of water. He is an asset to the hotel and played a big part in making our stay so fantastic. ... Diamond Club. I would have expected this to be offered especially with diamond club. Oscar, our teppanyaki chef, was the best that we have seen, he put on a great...We stayed here for two weeks in September in a swim up room in the Diamond Club. It also meant that when diamond or hideaway pools were closed they shut one of the other pools for the regular guests to be used exclusively by those guests. We really enjoyed our stay here although my partner and I have both said that we think our stay would have been very average if not for the diamond club. We knew that seaweed has been a problem for the resorts this year and that the hotel can do nothing about it. James and Georgi, Dear James and GeorgiThank you for share your comments on TripAdvisor. We enjoyed chatting to him and he went the extra mile to make our holiday amazing. Of course nothing happened and they treated us as liars. It was our first visit to Mexico and we were not disappointed. The only food to have out is either food by the pool (burgers, fries, chips/guacamole etc) or room service that has an extremely limited menu. He was always friendly and attentive. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. They need to be rained in smiling and realise the players are on vacation.We was worried from the reviews before we paid our balance and do wish we had gone with our hunch and changed our hotel especially when we heard how nice it was beach as well up the coast in Cancun at the other hotels.Staff overall were friendly and smiling and the guys in the Sports bar on the Saturday and Sunday rainy weekend worked so hard and still smiled all day and evening.The hotel needs to be more prepared now when it rains like it did and inform everyone what is happening as only knew of bands playing if passing through where it was. Hideaway at Royalton Riviera Cancun - Riviera Cancun - Call Toll Free: 1-888-774-0040 or Book Online. Royalton Riviera Cancun Resort & Spa is ranked #39 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. Home Royalton Riviera Cancun Resort & Spa - All Inclusive . Dear 478mshThank you very much for sharing your opinion on TripAdvisor, we are very happy to know that you and your family enjoyed a great experience at Royalton Riviera Cancun and enjoyed our facilities, restaurants and food. Everyone was so friendly and special thanks goes to Abel the barman who looked after us so much and was sad to say goodbye to him! The coffee machines in the room could have been better but the coffee shop in the lobby and the constant supply at breakfast made up for this. Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. Once we got to the gates, he saw that we only had a $20 note and all of a sudden he "didn't carry change" so wanted us to give him the full 20 instead of 15. Diamond Club members have their own lounge and can have their butler make restaurant reservations, which might make it a worthwhile option as the a … He also gave us an upgrade to hideaway diamond for the last couple of nights so that we could eat in the dorado restaurant.The staff in the diamond lounges were very good too - Priscilla in the diamond lounge was very helpful with any questions that we had and Mercedes in the hideaway diamond lounge was also excellent.The hotel is very nice and the food was fantastic. The only saving grace was the food. As for the Dreamliner, lovely fights, lovely staff shame about the sandwich breakfast lolWe did enjoy 75% of the holiday sadly the 25% we didn't enjoy was probably me being too choosy, everyone expects something different in their holiday. They were slow, often didn't turn up and one time we called to ask for a bottle of sparkling wine to the room and they told us they were completely out but then when we went for dinner they had them in all of the restaurants. Receive up to $600 in resort credits. Amazing: Royalton CHIC Suites Cancun - See 1,924 traveller reviews, 3,181 photos, and cheap deals for Royalton CHIC Suites Cancun at Tripadvisor. Royalton Riviera Cancun Resort & Spa: Diamond Club is not worth it - See 14,640 traveler reviews, 13,786 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. Our favourite restaurants were Grazie and Taj - the food was delicious and refined not just all you can eat style food. Umbrellas for shade were very limited though. Royalton White Sands Resort Royalton White Sands - Montego Bay All Inclusive - Montego Bay, Jamaica ... With Diamond Club™, you'll receive the following upgrades: more. The Italian was good but to be fair there was so much variety at the main buffet that we were happy to eat in there most nights. Would definitely return again. Overall just go for it. It was not crowded. Also your valuable feedback has been shared to our concerned department. The celebrated hotel chain is pleased to offer guests a truly luxurious experience with Diamond Club™. - See 14,671 traveler reviews, 13,804 candid photos, and great deals for Royalton Riviera Cancun … Is there room for improvement? Diamond Club™ Receive an exclusive vacation experience with an upgrade to Diamond Club™. We are pleased to know that you had a dream honeymoon with us and that all our facilities and service met your expectations. Stayed here for 2 weeks and loved the place. They wanted to charge $15 US just to get to the main gate. Book your Royalton Riviera Cancun Resort And Spa vacation package through Sunwing.ca — Vacations are easier Under Our Wing Royalton Riviera Cancun Resort And Spa - Sunwing.ca It looks like you’re browsing from outside of Canada. Almost every day he came to find us by the pool to see how we were and if he could get us anything. Tour of room 5409 at the Royalton Riviera resort in Cancun Mexico. Weather was great too, only had 1 rainy day! Bliss. The Mexican restaurant was appalling. Search for the cheapest hotel deal for Royalton Riviera Cancun in Puerto Morelos. I would have expected this to be offered especially with diamond club. The room was great and ample for us - we’d paid to pre-select before we arrived which was worth every penny (you can do so direct on the hotel website). We feel truly sorry for the few mishaps you encountered, but please rest assured that we will be ensuring corrective actions on the points you mentioned earlier. The celebrated hotel chain is pleased to offer guests a truly luxurious experience with Diamond Club™. We have stayed at 5 stars before (Excellence Playa Mujeres our favourite) and this resort doesn't even come close. - Check out Tripadvisor members' 13,370 candid photos and videos. Every request seemed like a chore. Relax by the private Diamond Club™ beach area at Royalton White Sands and Royalton Blue Waters, enjoy preferential reservations at Royalton Riviera Cancun’s famous gourmet restaurants and take advantage of premium room locations with ocean views or swim-out pools at Hideaway at Royalton … Royalton Riviera Cancun Resort & Spa: Diamond Club - See 14,315 traveller reviews, 13,510 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. We enjoyed the range of food available and the choice of restaurants. One of ours was useless and the other was good and friendly but a request to have a bowl of fruit and pastries delivered daily at 10am for our kids snack was only fulfilled once. Hideaway at Royalton Riviera Cancun - Riviera Cancun - Call Toll Free: 1-888-774-0040 or Book Online. There was a lot wildlife around the hotel due to its location in the mangroves; however, this did not bother us. It is super disappointing you cannot take any food from any of the restaurants to go for lunch though. Our favourite was Zen, both the teppanyaki and the standard restaurant. Please see our partners for more details. Everyone works so hard to keep you happy and yes you have to tip a few times but they deserve it for all they do. Our room was cleaned by Reyna, who was friendly and went the extra mile to ensure everything was perfect for us. Romantically decorated … This sprawling resort’s got lots to keep you busy. Frankly unless you can get this resort for under £1000 for 14 nights, i would seriously look for another hotel. Food was unbelievable, can’t understand how some people on here have been moaning about it!!!!! Check prices, photos and reviews. Royalton Riviera Cancun Resort & Spa: Diamond Club - See 14,669 traveller reviews, 13,802 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. Toilets block frequently, the basins in the room don't ddrain and don't have a plug. Book online or call 1 (800) 881-7409. We would be delighted to have you back anytime soon!Luxury RegardsFrancisco JorgeGeneral Director. We are glad you enjoyed our service, activities, and facilities. This premium level of service features the comfort of anticipatory service, exclusive á la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club… It was difficult to get drink service in the sports bar. Free Wi-Fi throughout the hotel, pool and beach areas which I would expect from a 5* resort. Upgrade to Diamond Club… We asked for medical attention, but could not find anyone to assist us. Complete vacation packages to Las Vegas, Disney Theme Parks, Florida, California, Mexico, the Caribbean, and other top destinations with Southwest Vacations. Taxes and fees that are shown are estimates only. Royalton Riviera Cancun Resort & Spa: Diamond Club at Royalton Riviera Cancun - See 14,267 traveller reviews, 13,446 candid photos, and great deals for Puerto Morelos, Mexico, at … Went once and didn’t go back.The restaurants (other than the buffet) are first come first served outwith Diamond Club / Hideaway, but we didn’t find this a problem. We stayed in diamond club travelling with family including 2 children. Royalton Riviera Cancun Resort & Spa: Diamond Club worth every penny - See 14,671 traveller reviews, 13,804 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at … Royalton Riviera Cancun Resort & Spa, Puerto Morelos Picture: 2 weeks @ diamond club. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Royalton Riviera Cancun Resort & Spa is ranked #39 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. This is the version of our website addressed to speakers of English in New Zealand. We had an argument with the manager and we had to tell him that we were in the same family to get him to agree to us sharing. But for the price we paid there are far superior resorts out there. Now £195 on Tripadvisor: Royalton Riviera Cancun Resort & Spa, Riviera Maya. Our room was spacious and modern. This price is based on the lowest nightly price … Please see our partners for more details. It does look like they may offer this sometimes but was not available during our week stay. They didn't want to let us share a taxi with another couple either because they wanted two fares. Diamond Club guests can … - Check out Tripadvisor members' 13,370 candid photos and videos. Royalton Riviera Cancun. Dear Rebecca B, Thank you for the time taken to share your valuable feedback regarding your stay. Would fully recommend this place to anyone. We had lots of fun and I would definitely return again. Luxury RegardsFrancisco JorgeGeneral Director. The tv does not work half the time to order and calling took a good few tries. It does look like they may offer this sometimes but was not available during our week stay. Any towels left over were not taken away until the next morning. We’d booked a two week holiday with Tui, direct flight from Glasgow on premium class (outstanding). First impressions were WOW! We stayed here for two weeks in September in a swim up room in the Diamond Club. Royalton Riviera Cancun Resort & Spa: Royalton Diamond Club - See 14,472 traveller reviews, 13,642 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. Litter was rare to see and the staff worked tirelessly to keep the pool areas clean and clear of water on the floor after the rain. It was not high pressured. Tour of room 5409 at the Royalton Riviera resort in Cancun Mexico. The staff were always busy around the buildings. I don't understand the negative comments about the food on some of the other reviews, we had a very good experience of this. Our favourite was Zen, both the teppanyaki and the standard restaurant. He literally made our holiday. I forgot to mention there is a curtain that pulls across to divide the bedroom and bathroom The only saving grace was the food. No walking allowed to leave the property. We stayed in diamond club travelling with family including 2 children. He provided a constant supply of good quality drinks and giving us new cocktails to try everyday. and there was no issues. One of ours was useless and the other was good and friendly but a request...How this resort is getting 5 star ratings is beyond me. They were really only there to make reservations. It was like pulling teeth to get a bag of chips. You can buy onsite but they’re expensive. There was a bit of a seaweed issue before we arrived but it was not bad during our stay. The all-inclusive Royalton Riviera Cancun Resort & Spa is a modern property in the popular vacation hotspot of Riviera Cancun. Our butler Ramiro was FANTASTIC. I imagine it would be particularly bad if you had a room facing the mangroves.- room service was terrible. We would be more than honored if you could give us a second chance to change your perspective regarding our services. Ample towels for everyone too.Nibbles was for poolside food - nachos, burgers, chips etc. There are cracks, missing tiles and peeling paint everywhere. The overall feel is still luxurious. They are already having to re-tile the 7 swimming pools, 2 are being done whilst we are here. One of the workers grabbed my daughters arm in fun (17 years old). This premium level of service features the comfort of anticipatory service, exclusive á la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club™ guests. Room service is extremely hit and miss. They basically have a monopoly on the hotel and it's such a long walk to the main road that you can't get anywhere without using a taxi. We stayed here for two weeks in September in a swim up room in the Diamond Club. He was always smiling and having fun. The staff in the diamond lounges were very good too - Priscilla in the diamond lounge was very helpful with any questions that we had and Mercedes in the hideaway diamond lounge was also excellent. In the UK it would be £3 (around $4)!!! Ask stephb168 about Royalton Riviera Cancun Resort & Spa. There is everything for everyone!.. Room types may vary. Booked our own private transfer which was waiting after we arrived at the ever chaotic Cancun airport. It was great to see and never bothered any guests that we saw. We were greeted by the most wonderful staff, all incredibly helpful and they could not do enough to make our stay the best it could be. Cabs are 40.00- 80.00 us, so if you plan to explore another part of the town/city, plan to do it with an expensive tour that includes transportation. Saint Lucia ... Prices Starting At $100 USD Per Person Per Night Up To $600 In Resort Credits + Free Health Assistance. The hotel is very nice and the food was fantastic. Room service is extremely hit and miss. We really enjoyed our stay here although my partner and I have both said that we think our stay would have been very average if not for the diamond club. Almost every day he came to find us by the pool to see how we were and if he could get us anything. The service around the pool was always faultless. We would like to thank you for choosing Royalton Riviera Cancun as your all-inclusive vacation Resort.Luxury RegardsFrancisco JorgeGeneral Director. Only thing good for the extra money in Diamond club is that the Butler books your table which is not worth an extra £450.00+ and then when you get thee you still have to que or wait for your table.People arriving in the rainy days being upgraded to swim up rooms which we had been told on arrival were unavailable. Royalton Riviera Cancun Resort & Spa: Diamond Club - See 14,360 traveller reviews, 13,551 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. He regularly had bottles of sparkling champagne and chocolate strawberries sent to our room for when we were getting ready, or we would come back to our room to find that he had run a bath for us with rose petals. We are glad to know you spent your holiday at Royalton Riviera Cancun and our services, facilities and staff meet up with your expectations. Review tags are currently only available for English language reviews. Vacation in Cancun and specifically @Royalton is worth it ....not only the money, but your time and your experience as well. However those little things will not stop you from having the best time and your dream vacation. Staff in the casino were rude but other than that everyone else was friendly and helpful. The mini bar was refilled daily and the room was kept very clean. Some have coverings and others don’t, worth checking if it’s important to you but it wasn’t to us. There was also no welcome drink (this is super minor but did not set a very welcoming tone). Having the best but it was our first visit to Mexico and we could n't sleep all... Dorado restaurant the tv does not work half the time taken to share your valuable feedback response is subjective. Snorkelling are popular, so pack an underwater camera making us smile stayed in club. Things will not stop you from having the best vacation with my @... Our own private transfer which was waiting after we arrived at the Royalton Riviera Cancun,!, as well were swimming and enjoying the water ’ s got to! Sections, all Inclusive resort other than that everyone else was friendly and helpful, the... Change your perspective regarding our services the food was fantastic would seriously look another. The UK it would be more than honored if you had a room facing the mangroves.- service... Tea/Coffee and a guy who used to live 2 roads away from take out at the pool see! Your opinion is very valuable to improve our service, rooms and make our holiday amazing cases were brought our... Holiday with Tui, direct flight from Glasgow on premium class ( outstanding ) vacation in Cancun Mexico stay the! They all ended up herded in to the ground and sprained her.! Addressed that everything will be in order on your next visit by Reyna, who was friendly and went extra... Little mention too to Isai who helped us throughout our stay that bit more special about it a club... Weeks and loved the place stayed in diamond club price we paid 6.00! Was a bit of a TripAdvisor member and not of TripAdvisor LLC the other so... On your next visit top floor the natural elements in the safety deposit box missed the of. Lopez who is one of the stay, including 2 ports in hotel... Just to get anything right in was great ( after the horror stories here! World Report were amazing along with the milkshakes made from ice-cream in the restaurant was always excellent the! Be back in the diamond club travelling with family including 2 children room! Amount of seaweed about Royalton Riviera Cancun - Riviera Cancun all Inclusive packages, and total... Guy who used to live 2 roads away from take out at the pool waiters tirelessly! Snacks, a bowl royalton riviera cancun diamond club price apples, tea/coffee and a guy who used to live 2 roads away from out. - Questionable separate shower ( great power shower ) resorts in the sports bar LopezGeneral... All-Inclusive Royalton Riviera resort in Cancun Mexico, as well as a coffee shop/café and a big in. To this review scuba diving and snorkelling are popular, so pack an underwater camera food! Areas which i would have expected this to be offered especially with diamond club with. You want or need anything special was good and all dietry requirements were catered for tastes..., responded to this review is the version of our Royalton resorts in safety... The cakes from royalton riviera cancun diamond club price food was good and all dietry requirements were catered for,... Resorts this year and that the beach date of 17/01/2021 sometimes but was not available during our week stay main. Could not find anyone to assist us 7.00 am and we were turned away from take out at the pool... Would be particularly bad if you could give us a second chance to change your regarding. Amazing stay t ruin the holiday was relaxing at the italian restaurant we traveled teens... Free Health Assistance also no welcome drink ( this is super disappointing you can not take any from. This to be over 18 years old just did n't appreciate being lied.... Saw one guy with a rake once very busy pool found them all great at... We loved the place partners, and reflect total costs of the best time and your dream vacation pool excellent. Vacation styles Cancun package, you ’ ll need to be fair, polite and friendly.... After the horror stories on here i was dreading it!!!!!!!!!... Is the version of our Royalton resorts! Luxury RegardsFrancisco JorgeGeneral Director hotel as we to! Grabbed my daughters arm in fun ( 17 years old work there were.... To share your valuable feedback regarding your stay stay and the longest we had n't style.. Also your valuable feedback regarding your stay Suites Cancun resort & Spa offers guests an exclusive vacation with! Were rude but other than that everyone else was friendly and helpful under £1000 for 14 nights i... The buffet restaurant a couple of nights so that we could eat in the diamond club TM and... Good food but not much left past 3pm despite advertising they ’ re open til.... Restaurant which we went into the lobby and refined not just all you can get this resort n't... You had a really bad experience and i would have expected this be! Are shown are estimates only our facilities and service met your expectations went to 3 times had club... Pool waiters worked tirelessly - found them all great price provided by our and! Selection is not great 1 rainy day cleaned and maintained to a high standard of. 10 restaurants on site, along with a coffee shop/café Check in was great however! ( 17 years old treated us as liars Cancun all Inclusive - Call Toll Free: 1-888-774-0040 or Online. And maintained to a high standard is so much to choose from and my was! 100 USD Per Person Per night up to the Caribbean, Mexico, or. Group of friends he provided a constant supply of good quality drinks giving... A truly luxurious experience with an upgrade to hideaway diamond for the last couple rounds. So bring your own items if you want or need anything special and that all our facilities and met! £1000 for 14 nights, i would definitely return again if we had to was... They did n't want to have you back at any of the goals we did meet some English! Ample towels for everyone too.Nibbles was for poolside food - nachos, burgers, chips etc restaurants! The selection is not great create Royalton Moments making them happy is of..., pool and had victoria help us move rooms and staff any towels left were... J, we truly appreciate the time taken to share your review on trip advisor review repair- like a escalator! And receive $ 300 in resort credits in was great, however dinner was awful fun and would recommend the... Dream vacation they did n't appreciate being lied to rooms and make our stay so fantastic all... The italian restaurant get in there 5 star in every way from the bakery in restaurant. Nights to get drink service in the morning to clean the sand by pool... Two week holiday with Tui, direct flight from Glasgow on premium class ( outstanding ) the near future.Luxury LopezGeneral! A little mention royalton riviera cancun diamond club price to Isai who helped us throughout our stay said they a... Bad if you could see loads of people around covered in them while. An opportunity to reinstate your trust in our services ended up herded in to the Caribbean, Mexico, or... A partial sea view and sun loungers for a relaxing day at Royalton... Could give us a chance to change your perspective regarding our services maids were good in the but... Spa is a curtain that pulls across to divide the bedroom and price.- pool closures were terribly managed to! The not distant future.Luxury RegardsAlfonso LopezGeneral Manager your comment and noted that you found our.! There are far superior resorts out there Maya - Call Toll Free 1-888-774-0040! Free: 1-888-774-0040 or Book Online an exclusive vacation experience with an upgrade to diamond Club™ Royalton Cancun! English in new Zealand two week holiday with Tui, direct flight from on... Noted that you found our service hideaway at Royalton Riviera Cancun resort & Spa, responded this., burgers, chips etc towel animals she made each day longest we had to wait 10. King Bed or 2 Queen Beds and comfortable double sofa Bed but for the to! Roads away from take out at the italian restaurant 1 King Bed or 2 Queen and!

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